🛡️ Hair Truly — Privacy Policy

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Hair Truly (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or use our related services.

By accessing our website or purchasing our products, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Business name (for wholesale accounts)

• Order details

• Payment information (processed securely by third-party providers)

We do not store full credit card numbers.

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Pages visited

• Time and date of visit

• Device information

• Cookies and tracking data

We use this data to improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Provide order confirmations and updates

• Respond to customer service inquiries

• Manage wholesale/enterprise accounts

• Improve our website, products, and services

• Send promotional emails (you may unsubscribe anytime)

• Detect and prevent fraud or misuse

3. How We Share Your Information

We do not sell your personal information.

We may share limited information with:

• Shipping partners (to deliver your order)

• Payment processors (to securely process transactions)

• Email service providers (for order confirmations)

• Website service providers (hosting, analytics, security)

These partners only receive the information necessary to complete their services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality

• Remember your preferences

• Analyze website performance

• Support marketing efforts

You may disable cookies in your browser, but some features may not work properly.

5. Data Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights such as:

• Accessing your data

• Updating your information

• Requesting deletion

• Opting out of marketing emails

To make a request, email us at hairtruly@outlook.com.

7. Children’s Privacy

Our products and website are not intended for children under 13. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted to this page with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

hairtruly@outlook.com